Skip to content
Lanka Arrivals

Frequently asked questions

How do I pay for my airport transfer?
You pay the driver in cash on arrival. We accept US dollars, euros, pounds sterling and Sri Lankan rupees. There is no online payment.
Is the fare fixed?
Yes. The fare you see when you book is all-in, with tolls, parking and waiting included. Night-time and peak-season surcharges, where they apply, are shown in the quote before you book.
Which airports do you serve?
Bandaranaike International Airport (CMB) in Katunayake near Colombo, and Mattala Rajapaksa International Airport (HRI).
Why do you need my flight number?
For airport pickups we ask for your flight number so we know when you are due to land. Drops to the airport do not need one.
Can I change or cancel my booking?
Yes. Reply to your booking message on WhatsApp. Cancellation is free up to 24 hours before pickup.
How do I confirm my booking?
After you book you will see a "Confirm on WhatsApp" button with your booking details filled in. We also email you a confirmation.
What if my group does not fit in one vehicle?
Message us on WhatsApp and we will arrange two vehicles. Our fleet ranges from a mini car to a 25-seat luxury bus.